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Privacy Policy

Last Updated: February 25, 2025

Thank you for choosing to be part of our community at CHANGSHA ANGSI E-COMMERCE CO.,LTD., doing business as AMPBANK (“AMPBANK”, “we”, “us”, or “our”). We take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.getampbank.com (the “Website”), and interact with our services (the “Services”). Please take a moment to read through this policy carefully. By using our Website and Services, you agree to the terms of this Privacy Policy.

If you have any questions or concerns, please contact us at service@getampbank.com.

1. Information We Collect

Personal Information You Provide:
We collect personal information that you voluntarily provide to us when you interact with our Website or Services, such as when you register for an account, inquire about our products, or participate in promotions. This information may include:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Job title
  • Username and password
  • Payment information (credit/debit card numbers)
  • Billing information
  • Other contact or personal details

Automatically Collected Information:
When you visit our Website, we automatically collect certain technical information to help us improve and secure our Services. This may include:

  • IP Address and device identifiers
  • Browser Type and version
  • Device Data (such as operating system, device type)
  • Log and Usage Data (pages visited, time spent on the site, actions performed)
  • Location Data (from your device’s GPS or IP address, based on device settings)

Cookies and Tracking Technologies:
We use cookies and similar technologies (like web beacons and pixels) to collect information and enhance user experience. For detailed information on how we use these technologies and how you can manage them, please see our Cookie Notice.

2. How We Use Your Information

We process your information for various business purposes, including:

  • Account Creation and Management: To help you set up and manage your account.
  • Order Fulfillment: To process your orders, payments, returns, and exchanges.
  • Communication: To send you administrative updates, product information, or respond to inquiries.
  • Personalized Advertising: To deliver targeted advertisements based on your interests and online activity.
  • Security: To protect the integrity and security of our Website and Services, including fraud prevention.
  • Legal Compliance: To comply with legal obligations or respond to requests from public authorities.

We rely on the following legal bases to process your data:

  • Consent: For activities such as sending marketing communications (where applicable).
  • Contractual Necessity: To fulfill the terms of agreements with you.
  • Legitimate Interests: For legitimate business purposes, such as improving our Website and services.
  • Legal Obligations: To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We may share your personal data with trusted third parties in the following situations:

  • Service Providers: To help us deliver our Services (e.g., payment processors, shipping carriers).
  • Legal Requirements: If required to comply with laws, regulations, or legal processes, including in response to a subpoena or government request.
  • Business Transfers: In connection with mergers, acquisitions, or the sale of assets.
  • Third-Party Advertising: We may work with third-party ad networks to serve personalized ads to you.

We will only share your personal information as necessary to fulfill the purposes described in this Privacy Policy.

4. Social Media Logins

You can register or log in to our Website using your third-party social media accounts (such as Facebook, Google). If you choose this option, we will receive certain profile information from your social media provider (e.g., name, email address). We use this information only as described in this Privacy Policy. Please review the privacy policies of these third-party providers for more details.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your data, we will either delete or anonymize it. If data retention is not possible (such as in the case of backup storage), we will securely store and isolate the data until it can be deleted.

6. Data Security

We implement robust technical and organizational measures to safeguard your personal information. However, please be aware that no system can guarantee 100% security. We strive to protect your information, but transmission over the internet or data storage technology cannot be entirely secure.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding the personal information we collect about you, such as:

  • Access: You can request to access the personal data we hold about you.
  • Correction: You can request that we update or correct your personal data.
  • Deletion: You may request to delete your personal data, subject to legal requirements.
  • Opt-Out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email.

To exercise these rights, please contact us at service@getampbank.com.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: service@getampbank.com
  • Phone number: +86 18923857740
  • Company Name: CHANGSHA ANGSI E-COMMERCE CO.,LTD
  • Company Address: Leifeng St. No. 1839 Fenglin 3rd Rd.,139,A1, Hunan Leifeng Agricultural Market, Xiangjiang New Dist, Changsha, Hunan, China